Health Wallet Support

Find answers to frequently asked questions about virtual cards.

Use your virtual card

Learn how to issue a debit card for an eligible family member

Issue a card for family members

Review our checklist to see why your card isn't working.

Troubleshoot card declines

Activating your card in your account is easy. Here's how to.

Activate your card

Need to to lock or request a new card? Here's how to do it.

Manage your cards

Want to access your benefit funds with Apple or Google Pay? Here’s how to enable mobile tap-to-pay payments.

Add your card to a digital wallet

Learn how to dispute unauthorized transactions and/or report your card as stolen or lost

Dispute an unauthorized transaction

Learn how to activate and manage your cards.

Cards

Find answers and get help from Intercom Support and Community Experts

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